Effective date: October 8, 2026
This Privacy Policy explains how Cottonwood Family Medicine, LLC (“Cottonwood Family Medicine,” “we,” “us”) collects and uses information submitted through our online landing pages and forms. Protected health information in your medical record is governed by HIPAA and our Notice of Privacy Practices, which you can request at our office.
Information we collect
When you submit a form, we collect the information you provide, such as your name, phone number, email address, ZIP code, insurance and the service you’re interested in. We also collect basic technical data (browser type, pages viewed, and advertising parameters like UTM tags or click IDs) through cookies and similar tools.
How we use it
- To call, text (with your consent) or email you about your request
- To schedule consultations and appointments
- To measure and improve our website and advertising
- To meet legal and regulatory obligations
Text messaging (SMS)
If you check the SMS consent box on one of our forms, you agree to receive text messages from Cottonwood Family Medicine, LLC about your request, such as appointment scheduling, reminders and replies to your questions. Consent is optional and is not a condition of purchase or of receiving care.
- Message frequency varies based on your request and appointments.
- Message and data rates may apply.
- Reply STOP to opt out at any time. Reply HELP for help, or call us.
- Carriers are not liable for delayed or undelivered messages.
- We do not sell, rent or share mobile opt-in data or consent with third parties or affiliates for marketing or promotional purposes.
How we share it
We do not sell your personal information. We share it only with service providers who help us operate our forms, phone, scheduling and advertising systems under confidentiality obligations, with healthcare providers when needed for your care, or when required by law. SMS opt-in data is never shared for marketing, as described above.
Cookies and advertising
We may use tools from Google and Meta to measure visits and form submissions and to show our ads to people likely to be interested. You can block or delete cookies in your browser settings and adjust ad preferences in your Google and Meta accounts.
Security and retention
We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.
Your choices
You can ask us to update or delete the contact information you submitted through these pages, or to stop contacting you, by calling or emailing us.
Children
These pages are not directed to children under 13. Parents and guardians may contact us about care for their children.
Changes and contact
We may update this policy and will post the new effective date here. Questions? Contact us:
Cottonwood Family Medicine, LLC
10131 Coors Blvd NW, Suite H8
Albuquerque, NM 87114
Phone: (505) 207-3602 · Main office: (505) 207-9044
Email: [email protected]